Privacy Policy
Caffeine Buzz (“Company”, “we”, “our”, or “us”) respects the privacy of visitors, wholesale buyers, and business partners. This Privacy Policy explains how we collect, use, store, and protect information in accordance with the applicable laws of the State of Kuwait, including Law No. 20 of 2014 concerning Electronic Transactions.
1) Introduction
By using this website, contacting us, or submitting an inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the website or submitting information through our channels.
2) Information We Collect
We may collect information provided directly by you through forms, email, WhatsApp, or other communications, including:
- Full name
- Company name
- Email address
- Phone / WhatsApp number
- Inquiry details (products, quantities, delivery location, and notes)
- Any additional information voluntarily submitted
We do not intentionally collect sensitive personal data unless it is voluntarily provided by the user.
3) Purpose of Data Collection
We process information strictly for legitimate business purposes, including:
- Responding to wholesale inquiries
- Preparing quotations and supply agreements
- Communicating regarding delivery schedules and payment arrangements
- Maintaining internal business records
- Improving website functionality and user experience
We do not sell or rent your personal information to third parties.
4) Legal Basis for Processing
Information may be processed based on:
- Your consent (when you submit forms or contact us)
- Legitimate business interest to respond and provide B2B services
- Compliance with applicable laws and regulatory obligations within the State of Kuwait
5) Data Sharing
We may share limited information only when necessary, including:
- Payment providers (e.g., services supporting KNET or payment processing)
- Logistics providers for order fulfillment and delivery
- Hosting and IT providers for website operation and security
- Competent authorities where disclosure is required by Kuwaiti law
Third-party service providers are expected to apply reasonable confidentiality and security practices.
6) Data Storage & Retention
Information is stored securely and retained only for as long as necessary to complete business transactions, maintain records, and comply with legal or regulatory obligations. After that, information may be deleted or securely archived.
7) Cookies & Website Data
Our website may use cookies or similar technologies to improve performance, analyze traffic patterns, and enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect certain site functions.
8) Security
We implement reasonable administrative and technical safeguards to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission method can be guaranteed completely secure.
9) International Visitors
If you access our website from outside Kuwait, you acknowledge that information may be processed and stored within the State of Kuwait for the purpose of responding to B2B inquiries and service delivery.
10) Your Rights
Subject to applicable Kuwaiti laws, you may request access to your personal data, correction of inaccurate information, or deletion where legally permissible. Requests can be submitted using the contact details below.
11) Contact Information
For privacy-related inquiries:
Caffeine Buzz – State of Kuwait
Email: Sales@caffeinebuzz.co
WhatsApp: +965 6666 7648