Privacy Policy
Legal Information • Data Protection • B2B Inquiries
Caffeine Buzz respects the privacy of visitors, wholesale buyers, and business partners. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, forms, email, WhatsApp, and other communication channels.
03 March 2026
1) Introduction
By using this website, contacting us, or submitting an inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the website or submitting information through our channels.
Caffeine Buzz (“Company”, “we”, “our”, or “us”) respects the privacy of visitors, wholesale buyers, and business partners. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, forms, email, WhatsApp, and other communication channels.
2) Information We Collect
We may collect information provided directly by you through forms, email, WhatsApp, or other communications, including:
– Full name
– Company name
– Email address
– Phone / WhatsApp number
I- nquiry details, including products of interest, estimated quantities, delivery location, and business notes
Any additional information voluntarily submitted by the user
We do not intentionally collect sensitive personal data unless it is voluntarily provided by the user.
3) Purpose of Data Collection
We process information strictly for legitimate business purposes, including:
– Responding to wholesale inquiries and product requests.
– Preparing quotations, supply discussions, and product availability responses.
– Communicating regarding delivery schedules, order planning, and payment arrangements.
– Maintaining internal business records and customer communication history.
– Improving website functionality and user experience.
– Supporting business development, customer service, and B2B relationship management.
We do not sell or rent your personal information to third parties.
4) Legal Basis for Processing
Information may be processed based on one or more of the following grounds:
– Your consent when you voluntarily submit a form, send an email, or contact us through WhatsApp or other channels.
– Legitimate business interest in responding to inquiries and providing B2B coffee and spice supply services.
– Compliance with applicable laws and regulatory obligations within the State of Kuwait.
5) Data Sharing
We may share limited information only when reasonably necessary for business operations, including with:
– Payment service providers or financial processing services, where applicable.
– Logistics, shipping, warehousing, or delivery partners involved in order fulfilment.
– Hosting providers, website service providers, or IT support partners involved in website operation and security.
– Competent authorities where disclosure is required under Kuwaiti law or legal process.
– Third-party service providers are expected to apply reasonable confidentiality and security practices.
6) Data Storage and Retention
Information is stored securely and retained only for as long as necessary to:
– Respond to inquiries and provide requested quotations or services.
– Maintain business records and communication history.
– Comply with legal, accounting, tax, or regulatory obligations.
– Resolve disputes, enforce agreements, or protect our legal rights.
After the relevant business purpose is completed, information may be deleted, anonymized, or securely archived where appropriate.
7) Cookies and Website Data
Our website may use cookies or similar technologies to improve performance, analyze website traffic, and enhance user experience.
Cookies may be used for purposes such as:
– Understanding general website usage and visitor behavior.
– Improving site functionality, navigation, and performance.
– Supporting security and spam prevention tools.
– Remembering basic website preferences where applicable.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
8) Security
We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include:
– Secure website hosting and technical protections.
– Access controls for internal business information.
– Reasonable efforts to limit access to authorized personnel only.
– Monitoring and maintenance of website tools and contact channels.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users submit information at their own discretion and risk.
9) International Visitors
If you access our website or contact us from outside Kuwait, you acknowledge that your information may be processed, stored, and handled within the State of Kuwait or by service providers supporting our operations, for the purpose of responding to B2B inquiries and delivering our services.
By contacting us from outside Kuwait, you consent to such transfer and processing where permitted by applicable law.
10) Your Rights
Subject to applicable laws in Kuwait, you may have the right to request:
– Access to the personal information you have provided to us.
– Correction of inaccurate or incomplete information.
– Deletion of information where legally permissible and not required for legitimate business or legal purposes.
– Clarification regarding how your submitted information is used in connection with your inquiry or business communication.
Requests may be submitted using the contact details listed below. We reserve the right to verify identity and assess the legal scope of any request before taking action.
11) Contact Information
For privacy-related inquiries, data requests, or questions regarding this Privacy Policy, you may contact us at:
Caffeine Buzz
Kuwait, Kuwait City, Mirqab, Abdulaziz Hamed Al Sager Street, Salwa Tower
Floor M2, Office NO. 20
Email: sales@caffeinebuzz.co
WhatsApp / Phone: +965 66667648
If this Privacy Policy is updated, the revised version will be posted on this page together with an updated “Last Updated” date.